Success!

Yesterday was crazy busy at work. A lot of days are slow and I will just sit around all morning, but when I get one person they take up my entire morning. Yesterday I came in and had a family waiting for me already. An hour and a half later while I was still working with that family I was informed that I had two more families waiting for me. Half an hour later when I was finishing up with the first family I was told that I had three more families waiting for me in addition to the other two families that had already been waiting half an hour. Unfortunately there was no way I was going to be able to see all those families, even if I hurried. Plus, it's not fair for the families that had been waiting if I hurry them through. I referred the other three families to our downtown office and spent the next few hours with the remaining two families.

What was great about yesterday was for the first time I really feel like I am connecting with the families and meeting their needs. It was really hard for me starting out because I had no idea what resources were out there and which shelter accepted what etc. Now I am familiar with just about every family shelter out there so I know exactly who to call when I get, say, a couple with older kids, or a single mother with a small child.